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Terms and Conditions

By clicking “I Agree” and proceeding with a booking on NURSIY (nursiy.com), you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last updated: 28 October 2026

  1. 1. Nature of Services

    NURSIY is a platform that connects families with independent nurses and caregivers for home nursing and personal care services in Bangalore. NURSIY facilitates the introduction and coordination of services. The actual nursing or caregiving services are provided by individual nurses/caregivers who are independent professionals.

  2. 2. Limitation of Liability

    • NURSIY acts solely as a facilitator and coordinator.
    • The nurse or caregiver assigned to you is solely responsible for the professional services they provide.
    • NURSIY shall not be held liable for any injury, harm, medical complication, allergic reaction, infection, deterioration of condition, or any other adverse outcome that may occur to the patient during or as a result of the home nursing or caregiving services.
    • Any claim, complaint, or legal action arising from the care provided shall be directed solely against the individual nurse or caregiver, and not against NURSIY, its owners, employees, or affiliates.
    • NURSIY does not guarantee any specific medical outcome or result.

  3. 3. Patient Responsibility & Consent

    • You confirm that you have provided accurate and complete information about the patient’s medical condition, allergies, medications, and doctor’s instructions.
    • You (or the patient’s authorized representative) give informed consent for the nurse/caregiver to perform the requested services.
    • You agree to follow all instructions given by the nurse and to inform the nurse immediately of any change in the patient’s condition.

  4. 4. No Emergency or Critical Care Guarantee

    NURSIY services are not a substitute for hospital care or emergency medical services. In case of a medical emergency, you must immediately call an ambulance or take the patient to the nearest hospital. NURSIY is not responsible for delays or outcomes in emergency situations.

  5. 5. Pricing & Payment

    All prices shown are indicative. Final pricing will be confirmed after assessment. Payment terms will be communicated before the service begins. NURSIY is not responsible for any disputes related to payments made directly to nurses unless processed through the platform.

  6. 6. Cancellation & Rescheduling

    Cancellations, rescheduling and refunds are handled as per our Refund & Cancellation Policy, available at nursiy.com/refund-policy. Late cancellations may attract charges.

  7. 7. Background Verification

    While NURSIY conducts background and credential verification of nurses and caregivers, this does not constitute a guarantee of their performance. You are encouraged to verify credentials independently if desired.

  8. 8. Indemnity

    You agree to indemnify and hold NURSIY harmless from any claims, damages, losses, or expenses (including legal fees) arising from the services provided by the nurse/caregiver, or from any inaccurate information provided by you.

  9. 9. Governing Law

    These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

  10. 10. Acceptance

    By checking the box “I have read and agree to the Terms and Conditions” and proceeding with the booking, you confirm that you accept these terms in full.

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